Patient Portal
Important Update: New Patient Portal Coming Soon for Person Memorial Hospital
Person Memorial Hospital is launching a new patient portal, powered by InteliChart. This resource will give patients access to their medical records, beginning April 16, 2026.
What You Need to Know
- Our current patient portal, managed by Syntellis, will be sunsetting on April 30, 2026.
- Medical records from the current portal will not transfer to the new patient portal.
- Patients who wish to keep copies of their existing medical information should download their records before April 30, 2026.
What Action Should I Take?
We strongly encourage all patients who currently use the patient portal to:
- Log in to the current portal before April 30, 2026.
- Download or save your personal medical records for your records by following the steps below.
After April 30, 2026, your information will no longer be accessible through the current portal.
How to Download Records
- Log in to https://communicator.syntellis.com.
- Once logged into the patient portal, access the health record you want to download by clicking the "DOWNLOAD MY DATA" icon from the home screen.
- Next, click "Download Health Data."
- Under the "Download Health Data" section, select PDF or XML for the download format. Click the "BlueButton Download my data" icon to generate the CCD document. Note: If required by your browser, click "Yes" to view the exported file.
Note: Any patient data that you download from the portal is marked as "sensitive." This indicates that the file contains protected health information (PHI).
The patient portal, offered by Person Memorial Hospital, is a convenient, secure health management tool you can use anywhere you have access to the Internet. It provides access to important information about you and your visit(s) to our hospital.
Information available on the Person Memorial Hospital Patient Portal includes:
- Admit and discharge dates and locations
- Procedures performed during admission
- Current and past problem list
- Current medication list and medication history
- Current medication allergy list and allergy history
- Immunization records
- Vital signs at discharge
- Laboratory test results (available at the time of discharge)
- Demographics maintained by hospital (sex, race, ethnicity, date of birth, preferred language)
- Family & social history
- Transcribed Reports
- Imaging test results
There are 2 ways to register for the patient portal:
- When patients are registered, registration asks for a valid email address. If they provide a valid email address, they receive an automated patient portal invitation when they are discharged. This portal registration method is automated and does not require a manual review of the portal request.
- The second way to register is by navigating to URL address personhospital.com and following the patient portal registration steps. This portal registration method requires a manual review of the request by IT (to match patient information) and these requests are processed once per week, so there is a wait time associated with this method of registration.
If you have difficulty using the service, and for portal password resets, please contact Syntellis Customer Support at 800.851.5043 or at patientportalsupport@syntellis.com.
If you have questions about manual registration requests, please email PCMH.helpdesk@lpnt.net
Paper Copies of Medical Records
If you are unable to access your medical records using Patient Portal or you need a paper copy, you will need to present to the Health Information Department Monday-Friday 8 am-4 pm and submit a request. Photo identification issued by a state or federal agency is required. Records are not released to spouses or family members unless they present a valid POA (power of attorney) document.