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Quality Health Care... with a Personal Touch. What it means to be a
Duke LifePoint Hospital
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Emergency Services

Our Emergency Department is open 24 hours a day, 7 days a week to care for individuals in need of emergency care. The department is staffed with 24-hour Emergency Room Certified Physician coverage and Certified Emergency Room dedicated nurses with Basic Cardiac Life Support, Advanced Cardiac Life Support and Pediatric Advanced Life Support credentials.  The Department operates with 17 beds including a dedicated trauma room, and a dedicated cardiac room. Our Emergency Department has treated over 20,000 patients annually. Our average admission time from point of entrance is 15 minutes.

 

Required Information:

When coming to the Emergency Department you will be asked for your name, address, birth date, phone number, insurance, Medicare or Medicaid card, employer or employer of the person whose insurance card you are using. Also you will be asked to name and give a telephone number for a responsible person and person to notify regarding your situation. If you are a minor, you will need a parent or guardian to sign for your treatment.

 

What To Bring:

Garments of choice if you prefer not to wear a hospital gown, Personal hygiene items (the hospital will provide a toothbrush, tooth paste, lotion and a bar of soap - but you may prefer your own from home), Reading materials, Non-skid slippers, List of medications you were taking prior to admission, and Contact telephone numbers of those you wish to be contacted regarding your condition.

 

Advanced Directives

Advanced Directives are documents you sign to tell doctors, nurses and others about your wishes regarding your medical care and treatment, or to name someone to speak for you if you are unable to make decisions or choices about your medical care.

If you have Advanced Directives (Living Will, Health Care Power of Attorney or Advanced Instruction for Mental Health Treatment), please bring those with you when you come to the hospital.

If you do not have an Advanced Directive and want one, someone at the hospital can provide these forms to you at no cost - just ask.

 

Emergency Helicopter Transport - How it's used

Person Memorial Hospital contracts with all surrounding hospitals that offer helicopter service. The two helicopters used most often are Duke University Medical Center’s LifeFlight™, and UNC Hospital’s Air Care.

The Emergency Department physician, in consultation with the patient or patient's family, determines use of the helicopter. Helicopters are used for the most critically injured or sickest patients, who need critical care monitoring as they are transported to a tertiary care hospital for critical care services.